- Product
Infrastructure
Hyperconverged, multi-tenant IaaS software delivering compute, networking, and storage, optimized for performance, scalability, and low TCO across traditional, cloud-native, and AI/ML workloads.
Storage
Software-defined storage delivering block, file, and S3-compatible object services, optimized for performance, scalability, and cost efficiency across modern workloads.
Application Management
Elastic PaaS software for application deployment, scaling, and lifecycle management, with DevOps and CI/CD integrations across private, public, and multi-cloud environments.
Server
Virtualization layer delivering high-density virtual machines and containers, optimized for performance, resource efficiency, and simplified management.
Cloud
Fully managed, multi-tenant offering operated by Virtuozzo, enabling MSPs to deliver IaaS and PaaS without owning or operating infrastructure.
- Solutions
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Infrastructure as a Service Multi-tenant cloud platform based on OpenStack designed for performance, scalability & low TCO -
VMware Alternative Migrate to a modern, future-proof, high-performance cloud platform with cost-effective licensing - VMware Migration Guide Migrate seamlessly to more flexible, scalable, affordable cloud infrastructure
- High-Performance Storage Get fast, scalable, cost-efficient storage with the best price-performance
- Storage Faster than Ceph Side-by-side performance results on real-world workloads for data-driven decision
- Value-Added OpenStack Commercial OpenStack deployment that brings open-source power without complexity
- Platform as a Service Host, build, deploy, modernize & manage apps in efficient elastic cloud with DevOps integration
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Database Management Simplify database infrastructure, automate management, move to database as a service -
Multi-Cloud Build, deploy, manage and host apps on any infrastructure anywhere, with DevOps integration - Kubernetes Simplify Kubernetes with optimized clustering, hosting and management
- WordPress Make WordPress faster, more scalable, more resilient, and integrate with DevOps
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Application Marketplace One-click installable applications, services and add-ons
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Virtuozzo Support Plans
Get technical support that best meets your needs
Support Plans
Standard
Business
Enterprise
First time response SLA Severity level definitions
- Urgent – up to 4 hours
- High – up to 8 hours
- Normal and low – not tracked (normally up to 2 business days)
- Urgent – up to 1 hour
- High – up to 4 hours
- Normal – up to 6 hours
- Low – up to 12 hours
- Urgent – up to 30 minutes
- High – up to 2 hours
- Normal – up to 4 hours
- Low – up to 12 hours
Root-cause analysis for business-critical outage
Dedicated Technical Account Manager
Support Plans
Standard
Business
Enterprise
First time response SLA Severity level definitions
- Urgent – up to 4 hours
- High – up to 8 hours
- Normal and low – not tracked (normally up to 2 business days)
- Urgent – up to 1 hour
- High – up to 4 hours
- Normal – up to 6 hours
- Low – up to 12 hours
- Urgent – up to 30 minutes
- High – up to 2 hours
- Normal – up to 4 hours
- Low – up to 12 hours
Annual Ticket Limit
24
48
Unlimited
Root-cause analysis for business-critical outage
Dedicated Technical Account Manager
Maximize your ROI with Virtuozzo Technical Account Manager
(available on Enterprise support plan)
Provides seamless integration of Virtuozzo technology with your business processes.
Delivers best practices tailored to the specifications of your infrastructure.
Monitors trouble tickets and identifies root causes and trends.
Recommends actionable changes to ensure maximum performance.
Acts as an advocate for your product fixes and feature requests.
For more information about the Virtuozzo TAM program or to sign up now, fill out our online request form and one of our experts will respond shortly.
