Platform Resellers

Navigate to the Resellers section of the admin panel to view the list of resellers on the platform (if any).

The table provides the following information:

• ID - reseller’s numeric identifier
• Name - platform reseller’s unique name (also, is used as a prefix for tariffs, pricing models, and user groups of this reseller)
• Distributor - the distributor account (i.e., group of resellers) this reseller is assigned to
• User ID - reseller’s account identifier (click to locate within the Users tab)
• Admin Panel - URL to the reseller platform admin panel (click to open in a new tab)
  Note: Resellers’ admin panels represent aliases to the parent platform. So, regardless of accessing it via the reseller or main platform domain, users get the same functionality, which is defined by their access rights.
• Dashboard - link to the reseller-dedicated dashboard (click to open in a new tab)
• Comment - an optional field with some additional information on the reseller
• Created – date of the reseller creation

Below, we’ll overview how to add a new reseller and how to manage existing ones.

Add New Reseller

To create a new reseller, follow the next steps.

1. Click Add at the top of the Resellers section.

2. In the opened Add Reseller frame, you need to specify:

• Reseller Settings
  • Name – display name for the reseller
  • Email – dedicated email address for the reseller (must be a new user on the platform)
    Note: This is an administrative account for managing a reselling platform. It is not recommended for creating environments as it can interfere with automatic resource recalculation. If you want to create environments, please create a separate regular account on the reseller or main platform.
  • Password – an optional field to select a password for the reseller account (leave blank for the auto-generated password)
  • User Group – user group for the reseller; pay attention to the selected group type:
    • POST – reseller will be charged using the platform’s integrated billing gateway
    • BETA – reseller will be charged manually via some external means
      Note: The reseller’s group must belong to the platform owner (not another reseller). This user cannot be migrated to the reseller group after creation.
  • Currency - the main currency to be used on the reseller
  • Distributor – an optional field to select the distributor account (i.e., group of resellers) to assign this reseller to
  • Comment - an optional field for any additional information
  • Reset Password – checkbox to enable a mandatory password reset (enables the reseller to provide their own password immediately after account creation)
• Domains
  • Domain - domain name without protocol and any special symbols for the platform and required regions (tick the ones, that should be available at the reseller’s sub-platform)
    Note: It’s highly recommended to use different domains for the reseller platform and regions to ensure that the platform domain won’t be included in blacklists (e.g., due to end-users handling some prohibited content).
  • SSL - reseller’s SSL certificates can be provided by clicking on the pencil pictogram (after specifying a domain name), similar to SSL for regions

After everything is set up, click the Add button at the bottom-right part of the frame and wait a minute for the appropriate account to appear in the list.

Though the majority of settings are copied from the parent platform, some parameters should be preliminarily configured for the platform to work correctly.

Manage Resellers

You can manage the existing resellers, by selecting the required one from the list and using the buttons within the tools panel:

1. Click the Edit button (or double-click a record) to apply changes to the reseller.

Within the opened Edit Reseller frame, you can update some of the parameters specified during addition:

• Name – change the display name
• Email – the email address of the reseller account cannot be changed
• Distributor – add, switch, or remove the distributor account
• Comment – update the additional text information on the reseller

To adjust reseller currency, redefine the HOSTER_CURRENCY system setting (in the reseller’s admin panel).

Click Save to apply the changes.

2. To delete a reseller and disable the appropriate sub-platform, select it within the list of existing ones and click the corresponding Remove button above.

Confirm your decision within the appeared pop-up to finish.

3. As an admin user of the parent platform, you can log into the admin panel under a reseller account by selecting the required record and clicking the Sign In as Reseller button.

This option helps with configuration and speeds up issue resolution with the resellers.

Manage Distributors

The platform can have dedicated distributors, which are responsible for bringing new resellers. The Resellers > Distributors tab provides the ability to create and manage such entities, which later on can be used for better grouping and tracking.

When adding or editing a distributor, you need to provide the following data:

• Name – distributor’s display name
• Email – distributor’s email address
• Description – any additional text information on the distributor (optional)

If not needed, you can remove distributors at any time.

What’s next?

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• Users
• Groups
• Quotas
• Billing
• Reports
• Access Control
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