Mister VoIP is a managed service provider, based in The Netherlands, that provides unified communication services to SMEs and larger enterprises.
Mister VoIP was founded during the Covid-19 pandemic to help local businesses keep running with remote communication tools – and today, the company is still growing fast. Why? Because of its VoIP expertise, custom 3CX cloud services, friendly local support, and fast, low-latency infrastructure from H4Hosting, powered by Virtuozzo.
The Requirement
Mister VoIP provides unified communications using 3CX, a leading software-based PBX. As a 3CX Silver Partner, they offer a unique flavor of the solution that is customizable, can be integrated with CRM, is locally supported and 100% hosted in the cloud for a simple subscription fee.
Mister VoIP customers range from small businesses to large companies who need hundreds of phone extensions. Ensuring great service for each of them required a very specific kind of cloud partner, as Mister VoIP founder Sven Witlox explains:
“Business in The Netherlands is about people talking to people. If you want to get something done you pick up the phone, and we make that easy and reliable wherever you are. However, this needs more than a traditional hosting service, because latency is critical. Any jitter or delay is a disaster for a voice call. We needed a specialist partner.”
The Solution
Mister VoIP turned cloud and connectivity experts H4Hosting, also based in The Netherlands. H4Hosting provides application infrastructure for a wide range of communications, media and Internet businesses at three datacenters across the country.
Co-founder Vincent Suurenbroek explains how their solution, which is powered by Virtuozzo, overcame the drawbacks that Mister VoIP had experienced in the past with other cloud hosts and cloud platforms:
“They just didn’t offer the ease of use that the business needed – lots of manual configuration and not enough stability. Using Virtuozzo Infrastructure, and fast Internet connectivity, we provide a flexible pool of private cloud resources with a self-service interface for Mister VoIP to easily create 3CX instances for their clients.”
The Results
With H4Hosting and Virtuozzo, Mister VoIP has the performance and flexibility to match their own high levels of customer service. Says Sven:
“It’s great – we have pre-configured VM sizes for different types of client, easy IP management, which is critical, and we get excellent performance as well as fantastic support from H4Hosting. Perfect!”
Use case: Cloud-based hosting and connectivity for Mister VoIP’s bespoke managed unified communication services (UCaaS)
Application
Cloud implementation: Private cloud resource pool with secure multi-tenancy, easy IP allocation, and connectivity and hosting from H4Hosting
Cloud service features: Rapid self-service VM creation and cloud infrastructure management; pre-configured cloud instances; SSH access for 3CX deployment; low-latency, high-speed connectivity for voice
