Voyager Case Study
New Zealand-based cloud and telecom provider offering broadband, VoIP

New Zealand-based cloud and telecom provider offering broadband, VoIP, and hosting with a focus on local infrastructure and data sovereignty

Virtuozzo Hybrid Infrastructure powers their sovereign cloud platform

Virtuozzo Infrastructure powers their sovereign cloud platform; exploring Virtuozzo Application Management for PaaS and automation

Replaced VMware to avoid rising costs and complexity — partnered with Virtuozzo for a flexible, sovereign alternative aligned with their business model

What Drove the Shift from VMware

When Broadcom acquired VMware in 2023, it created uncertainty for service providers worldwide. For Voyager, a fast-growing New Zealand-based provider of cloud and telecom services, it was time to rethink their platform strategy. They needed a solution that would allow them to stay competitive without compromising control, performance, or the customer experience they’re known for.

“As our company grew, we just kept outgrowing our hosts,” says Brian Mitchell, Founder and President of Intergen Web Solutions. “From the early days, where we’d have small hosting reseller accounts for each project, we moved into dedicated servers, and then VPS, and then we’re spending time working out how to split up and reallocate resources. It gets complex to predict, cost out and manage the infrastructure your customers

Voyager evaluated multiple alternatives, from OpenStack providers to Nutanix and Hyper-V-based platforms. But many of them fell short on functionality or ease of use. As a result, Voyager selected Virtuozzo — a platform that aligned with their technical requirements, business model, and values.

“What stood out with Virtuozzo was how complete the platform felt — self-service, hyper-converged infrastructure, high-performance storage, and support for sovereign cloud — all without the overhead and complexity of bigger stacks,”

Todd Bryant

Todd Bryant,

Chief Information Security Officer at Voyager

voyager + virtuozzo

Virtuozzo: Empowering Local Providers with Sovereign Cloud Freedom

One of Voyager’s top priorities was keeping customer data onshore — and Virtuozzo’s model made that easy.

Virtuozzo Infrastructure enabled Voyager to provide compute, software-defined networking, and storage with a user-friendly customer portal. And unlike other platforms, Virtuozzo was built to be managed by providers like Voyager — not by a global hyperscaler with its own agenda. 

“With Virtuozzo, we control the infrastructure, the pricing, the customer experience,” Todd said. “We’re not locked into someone else’s roadmap.”

“Data sovereignty is a huge issue for our customers. Being able to run a fully-featured cloud platform in New Zealand, on our infrastructure, was a big win.”

What Customers Are Saying

“Our offerings now appeal to a broader range of clients seeking reliable and cost-effective cloud solutions.”

What Customers Are Saying

Traditionally, Voyager’s customers included web hosting companies and VoIP service providers. Since introducing Virtuozzo into their stack, they’ve seen an increase in interest from enterprise customers — particularly those facing steep price hikes under new VMware terms.

“We’ve quoted multiple private clouds recently. A lot of companies are coming up for renewal, seeing 200%+ increases, and looking for alternatives,” Todd said.

Customers have praised the clarity and simplicity of the new platform.

“One even told us, ‘It’s like you took all the problems with AWS and just simplified them.’”

The built-in OpenStack API has also helped customers automate more easily, and the straightforward billing model eliminates unexpected surprises.

What Sets Voyager Apart

Voyager isn’t just about infrastructure — it’s about trust and transparency. Their platform is designed for customers who want predictable costs, direct support, and the ability to call a real person when things go wrong.

“If something breaks, our customers know they can pick up the phone and talk to our network or infrastructure architect. That just doesn’t happen with the hyperscalers.”

Being a New Zealand-based provider also means that Voyager offers local hosting and support. With locally hosted infrastructure, customers benefit from low latency, data sovereignty, and the assurance that their data stays within the country.

Voyager’s clear, all-inclusive pricing stands in contrast to the complex, usage-based billing models of AWS and Azure. And for customers already using their network services — like SIP or broadband — the latency and performance advantages of staying on-net are significant.

What Sets Voyager Apart

What’s Next for Voyager

Virtuozzo Infrastructure already delivers the core capabilities Voyager needs, so now they will focus on expanding the ecosystem around it, with enhanced management, security, and self-service features tailored to their customers.

Voyager is also exploring other solutions from the Virtuozzo portfolio, including the Virtuozzo Application Management, which could offer streamlined application deployment and automation for digital agencies and SaaS providers. 

As demand grows for local, sovereign cloud services that are easy to manage and competitively priced, Voyager is gearing up to deliver a broader, integrated ecosystem— with Virtuozzo playing a central role in that vision.

“We’re actively looking at adding things like PaaS, database-as-a-service, and security offerings like MDR and EDR. The goal is to give our customers more value on top of the core infrastructure.”